Information We Collect:
Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, and phone number.
Payment Information: To process your orders, we may collect payment information, including credit card details. Please note that we do not store your payment information on our servers. All payment transactions are securely processed through Shopify Payments or other trusted third-party payment gateways.
Communication Data: If you contact us via email or other communication channels, we may retain the information provided during these interactions to respond to your inquiries and improve our services.
Website Usage Information: We gather non-personal information about how users navigate and interact with our website. This may include IP addresses, browser types, and other anonymous data.
How We Use Your Information:
Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
Communication: We may use your email address to send order updates, information about products, promotions, and newsletters. You can opt-out of these communications at any time.
Website Improvement: We analyze website usage data to enhance the user experience, optimize our content, and improve our product offerings.
We do not sell, trade, or otherwise transfer your personal information to outside parties unless required for order fulfillment or legal compliance. We may share information with trusted third parties, such as shipping carriers, to ensure the successful delivery of your orders.
We implement a variety of security measures to protect your personal information. All transactions are processed through secure gateways, and our website is regularly scanned for security vulnerabilities.
You have the right to review and update your personal information. If you wish to opt-out of marketing communications or have your data removed from our records, please contact us at [your contact email].
Thank you for choosing Event Pro Source. Your privacy is important to us.